Frequently Asked Questions

1. FRAUDULENT GIFT CARD OFFERS

We have become aware that fraudulent offerings of Claim Jumper Restaurant gift cards are appearing as "pop up" ads online or being sent directly to our guest's e-mail via "spam" mailings. These fraudulent messages promise one of our gift cards in exchange for filling out a short survey and providing your email address and other contact information. PLEASE BE AWARE THAT CLAIM JUMPER RESTAURANTS DOES NOT SPONSOR OR ENDORSE THIS ACTIVITY, HAS NO ASSOCIATION WITH THE PERSONS WHO ARE PERPETRATING THIS FRAUD, AND IS MAKING EVERY EFFORT TO STOP THESE ACTIVITIES. While we are unable to honor these fraudulent gift cards, we would like to hear from you if you have experienced this activity. You may reach a guest services representative by calling 949.756.9001 or by e-mail at guestservices@claimjumper.com You may always purchase a gift card with confidence at any restaurant location, by calling 800.949.4538 or online at store.claimjumper.com.

2. SHOP ONLINE

Claim Jumper gift cards are available in any denomination and never expire. Gift Cards may be purchased online or at any one of our 45 locations.

Chocolate Motherlode Cake - Claim Jumper’s signature dessert is available to be shipped anywhere within the United States. Every order is baked fresh and sent FedEx for next day delivery.

Barbecue Sauce - Claim Jumper’s award winning Barbecue Sauce is available for you to enjoy at your next backyard barbecue.

Please call 800.949.4538 and speak to a guest services representative.

3. GIFT CARD BALANCE CHECK

In order to verify your gift card balance, please select the logo below that appears on the back of your card. If your logo has neither logo, please select the Opticard logo.

  

4. TAKE-OUT

All locations offer a take-out. Please click here to view our take-out menu.

5. DELIVERY

Delivery to your home or office is available at many of our restaurants. Please contact your nearest location for more information.

6. NUTRITIONAL INFORMATION

Click here for Nutritional Information

7. SPECIAL DIETARY CONCERNS

We will do our best to accommodate any special dietary request. Please ask to speak with a manager and we will be happy to prepare a delicious entrée that meets your individual needs.

8. VEGETARIAN MENU ITEMS

Our menu features a variety of vegetarian items. Please click here for a full list of vegetarian selections.

9. CHILDREN'S MENU

Claim Jumper is the proud recipient of the “Best Kids Menu in America” award. Our younger guests may choose from two unique menus offering some of our most popular items.

10. RECIPES

We would like to keep these a family secret.

11. RESERVATIONS

We now accept reservations at all locations.

12. BANQUET FACILITIES

Our location in Fountain Valley has a private banquet facility available for parties, wedding receptions, entertaining and meetings. You may contact Melissa Rodriguez -Dang at 714.963.6711 or e-mail banquets@claimjumper.com for more information.

13. RESTAURANT DECOR & ARTIFACTS

Our furniture, fixtures and artwork are proprietary and unique to our restaurants.

14. FRANCHISE INFORMATION

We do not offer franchise or joint venture opportunities.

15. CJ MERCHANDISE

A variety of great looking t-shirts, sweatshirts and hats are available at any of our restaurants.

16. DONATIONS

Claim Jumper recognizes the importance of being a good neighbor in the community. Please click here to submit your online donation request.